• On-demand, 24/7
• Per-minute fee (15-minute minimum)
• No cancellation fees
• No travel costs or mileage
• Mobile video solutions
• VRI Packages available
Our interpreters are experienced in medical, mental health and legal interpreting.
The Z® offers precision online, on-demand sign language interpreting 24 hours a day, seven days a week, 365 days a year across the U.S. This service, called Video Remote Interpreting (VRI), combines the highest quality video interpreters—all of whom are certified—with the most innovative videophones in the market. Using The Z's VRI service with a Z videophone, you don't need additional audio systems; one call connects you to your video interpreter with clear video and crisp audio. Best of all, it's easy to start using the service now!
How do I pay for VRI?
The Z accepts all major credit cards (Visa, MasterCard, Discover and American Express). Purchase orders are accepted upon approval.
How much does VRI cost?
Contact us for pricing information. We offer VRI packages which will NOT require a 15-minute minimum.
15-minute minimum sessions without VRI packages:
Calls less than 15 minutes billed as 15-minute calls.
Calls more than 15 minutes billed for actual time.
How do I connect with a video remote interpreter?
After you have registered to use the service, use your Z videophone to call the toll free number (800.464.9874) to connect with the video interpreter and begin your VRI session.
What is the difference between VRS and VRI?
Video relay service (VRS) is used for phone conversations between a sign language user and a non-signing user in separate physical locations. VRI is used to facilitate a conversation where both the sign language user and non-signer are in the same room.
How do I get more information about The Z's VRI service for my workplace?
Click here to fill out the form to have someone contact you.